Work Control Centre

Phone : 966-4496
Facsimile: 966-8854
workcontrol.centre@usask.ca

Hours of operation: Monday – Friday 8:00 a.m. – 4:30 p.m.
After hours, weekends & emergencies: contact Security Services 966-5555

The Work Control Centre (WCC) is the central service point for all repairs, maintenance, minor work requests (including equipment owned by departments), service requests, trouble calls and emergency repairs.

Types of Requests

FMD assesses and groups requests into the following categories:

Emergencies

 impair your ability to do business, threaten or compromise the integrity of university assets, or threaten life or safety. Examples include:

• floods and major leaks
• exposed wires on outlets or fixtures, sparking
• backed up main drains and water main breaks
• gas leaks or other related odors
• broken glass
• break and enter, vandalism
• loose or falling architectural components
• passengers stuck in elevators
• asbestos concerns
• major power outages

Please call the WCC promptly at 966-4496 to report emergencies.

Urgent Requests

 are uncomfortable situations, but not life threatening, and can be resolved over a short period of time with moderate inconvenience. Examples include:

• extreme hot or cold classrooms, teaching spaces, labs, offices
• burnt out light bulbs or fluorescent tubes
• plugged sinks and toilets
• no power to an outlet (blown breaker)
• locked doors
• stuck keys
• fume hoods not functioning properly

Please call the WCC to report urgent requests (a WIRF may be required). See Filling out a WIRF below.

Routine Requests

 are for estimates or services that can be completed or resolved over a period of time with minimal disruption. Examples include:

• estimates for renovations, repairs to equipment
• changing ballasts
• exterior lighting on buildings, streetlights, exit lighting
• broken soap and sanitary supply dispensers
• furniture repair or cleaning
• equipment installations
• equipment repairs

Please complete a WIRF or email the WCC at workcontrol.centre@usask.ca.

What is a WIRF (Work Initiation Request Form)?

A WIRF describes the scope of the work and includes information about the user and funding. You can download it from this website as a PDF or Microsoft Word document.

Filling out a WIRF

1. Complete all parts of the WIRF clearly and completely. Incomplete WIRFs may delay processing of your request.
2. Indicate whether an estimate is required prior to the work being performed. Please include your departmental organizational code (4 digit CFOPOAL number) for tracking purposes only.
3. Include the CFOAPAL number and an authorizing signature when proceeding with work that does not require an estimate.
4. If you are ordering specialized equipment, please send a copy of the installation and equipment specifications with the installation request.
5. Submit the request as soon as possible to ensure ample time for planning, scheduling, and completing your request.
6. If you have questions while completing a WIRF, contact the WCC and we will be happy to help.

Submit completed WIRFs to the Facilities Management Division by:

• Fax: 966-8854
• Email: workcontrol.centre@usask.ca

WIRF Follow Up

Once received, the WIRF’s are screened and routed to the appropriate area based on the proposed scope of work. Work that involves significant planning and design is forwarded to the Project Management Office (PMO). You will be contacted by a representative from the PMO concerning your request. For all other requests you will receive an email notification (from the WCC) confirming your request and issuing you a unique Work Request Number. Please keep this Work Request Number handy when referencing any future communications regarding your request (status of work, billing inquiries).

If you still have questions, please contact the Work Control Centre:

966-4496
workcontrol.centre@usask.ca
http://facilities.usask.ca/services/workcontrol/