Contact The Customer Service Centre
with your service requests and inquiries
Hours of operation:
Monday – Friday
8:00 a.m. – 12:00 p.m.
12:30 p.m. - 4:30 p.m.
After hours, weekends & emergencies:
contact Protective Services 966-5555
Have a zone question?
Call your Zone Customer Service Agent directly
|Zone 1 - Sonia Bayda||966-3291|
|Zone 2 - Kristie Tempel-Briske||966-3292|
|Zone 3 - Cheryle Burback||966-3293|
|Zone 4 - Joyce Armstrong||966-3294|
|Zone 5 - Laine Nimmo||966-3295|
|Zone 6 - Jackie Nixey||966-3296|
Although the name of this trade suggests steamfitters only service heat-producing equipment, this shop is also responsible for the chilled water systems that provide air conditioning to 90% of the buildings on campus. While steamfitters are seen on campus repairing office or hallway radiators they also service the four kilometres of unseen steam, chilled water, and water lines. Many of their repairs are disruptive and occur at night or on weekends so the campus community is not impacted during regular work hours.
An important aspect of the steamfitters work involves compliance with the many regulations that define the standards by which new equipment must be installed and how often this equipment is serviced. For example, each relief valve (similar to those found on your home water heate) has to be exercised annually and replaced every three to five years. There are literally hundreds of valves across campus, which can cost between $50 and $15,000 to replace.
Each spring and fall this team spends two to three weeks preparing the campus ventilation systems for the upcoming season. They are always ready to answer service calls where the lack of heating is an issue, should some portion of the system fail. It takes only minutes for a system to freeze in the winter months.