Customer Service Centre
Contact The Customer Service Centre
with your service requests and inquiries
Hours of operation:
Monday – Friday
8:00 a.m. – 12:00 p.m.
12:30 p.m. - 4:30 p.m.
After hours, weekends & emergencies:
contact Protective Services 966-5555
Have a zone question?
Call your Zone Customer Service Agent directly
|Zone 1 - Sonia Bayda||966-3291|
|Zone 2 - Kristie Tempel-Briske||966-3292|
|Zone 3 - Cheryle Burback||966-3293|
|Zone 4 - Joyce Armstrong||966-3294|
|Zone 5 - Laine Nimmo||966-3295|
|Zone 6 - Jackie Nixey||966-3296|
The Customer Service Centre (CSC) serves as liason between customers, zone staff and central FMD services. CSC staff are often the first point of contact for FMD services, including general FMD inquiries, service requests, emergency maintenance and repair requests. CSC is responsible for dispatching service personnel and assisting with the coordination of project delivery and work management services. The Customer Service Centre is utlimately responsible for the client experience by ensuring appropriate follow up and the client's needs are addressed.
Questions or requests on FMD services will continue to be assessed and addressed in a professional and knowledgeable manner by our customer service agents.
You can reach us by calling (306)966-4496 or email firstname.lastname@example.org.